During the sign up process, you most likely downloaded the APP and created a profile. However, to access specific information and screening questions from your group (i.e. High School or Race), you need to log in to a specific link to gain access to important information.
PLEASE CHECK YOUR SIGN UP INSTRUCTIONS as it SHOULD HAVE A LINK or information you need to get access successfully to all the features of the APP.
If you have any troubles, please contact support@sportzpeak.com or contact your local liaison.
To access the SPORTZPEAK app, you need to create a SPORTZPEAK account on the login screen on the APP or at www.sportzpeak.com. If you have any questions, please contact support@sportzpeak.com.
1. Please check your username and password. Your username should be the email you created your account with.
2. Did you recently change your password? If you did change your password, close the app completely and restart the app and reenter your username and password.
3. If you still have password issues, please reset your password at www.sportzpeak.com.
If still having problems please contact support@sportzpeak.com
Please check your password. Your username should be the same as the email you signed up with. If you can't remember the correct password, please go to www.sportzpeak.com and select "Log In" in the upper right corner. Please select forgot my password, which will direct you to send a password reset to your email account. If you still have problems, please send and email any screenshots to support@sportzpeak.com.
Please take a screen shot of any issues or the step where you need help with. Send it to support@sportzpeak.com and include any explanations and screenshots. We will contact you as soon as possible.
You have signed into the app, however, most groups and events will request that you click on a specific sign in link to be able to see or access specific content. Please check your email for information from the event. If you were invited to use the app by an event/group sign up button or link in that email.
If you have not received an email or are having difficulties, please contact your group admin or email support@iracesafe.com.
The App is new, so content is limited at the present time.
If you'd like to change your photo or there is a format or resolution issue so that your profile picture isn't displaying correctly, please log into www.sportzpeak.com with your username and password. You will be able to reach your dashboard, which shows you the events you are involved with. Under your profile picture, you can click "Edit" which will let you change your profile information, including uploading a new photo.
In order to see workouts suggested by your coach, provider or event, many groups will require be invited to see the content. Please check your email for specific links to SPORTPZEAK app-based information. If you don't see an email, then discuss with your contact or email us at support@sportzpeak.com.
Typically the SPORTZPEAK APP is used by the athletes, although screeners will be able to use the apps with the appropriate access. The screener can use the SPORTZPEAK App to 1. check athletes for their screening status, or 2. to perform screening of athletes on-site.
Ideally you should use the native IOS (apple) or Google Play App.
Many features can be used on both the SPORTZPEAK App and online if you prefer a tablet or computer. The onliine software can be found at www.sportzpeak.com or a branded company landing page. The web-based tool can be accessed through a smartphone browser.
If you are still having problems, please contact support@sportzpeak.com